Advent recognizes that this is a difficult time for everyone. From any age, young or old, to any business large or small, we are all affected in one way or another. We want everyone to know that we are here for you. Because we are an essential business Advent has made many changes inhouse to keep our staff safe but still working. We can still provide you with the support you have come to know and expect.
We would like to remind you of some important things to remember during this difficult time:
- Please remember to test your system. It is important to make sure that your system is communicating properly and we recommend that you periodically do a test. If you need help conducting a test, you can view steps to test your system on our website, call our office to have someone help you through the process, or email firstname.lastname@example.org and someone will call you.
- Make sure your Advent yard sign and stickers are visible. A burglar is less likely to attempt a mischievous act when they know you have an alarm system. If you need a new sign and stickers, please email email@example.com and we will get them to you as soon as possible.
- Remember to arm your system even when you are home. In uncertain times we want to make sure that you have an extra line of defense.
- If you are an Alarm.com Subscriber, we can add remote cameras so that you can view/talk/look in on loved ones that may be alone at their home. Or if you are a caretaker of an elderly relative or friend, we have Wellness devices to help monitor activity to make sure they are staying safe. Please contact us with any questions.
Please be assured that If it is necessary at any time during this crisis to have a technician visit your home or business, we are taking all the necessary social distancing directives, protection and sanitizing guidance recommended by the CDC.
From our family to you and yours, we will get through this together.