Advent Security

FAQ when choosing a security company

When selecting a home fire alarm and security company, ask yourself:

Do you trust the company and employees that will be working in your home or business to install your system?

Ask how long the company and its managers have been in the security business. Ask about employee turnover and how long the employees that will be working in your home have been with the company.  Ask if they run criminal checks and do drug testing.  Advent has been providing quality security systems for over 37 years.  We only hire people we, and you, can trust; more than half have been with the company over 10 years.  Our management team has been with us an average of 24+ years.

Will the company review your personal security needs and design a personal system that will protect your home and family?

Responsible security companies should be willing to discuss your lifestyle and security needs, and develop a personalized security system that meets your needs. Do not accept cookie cutter or boxed systems that are not focused on your requirements.  Advent security consultants will work with you to design a system that meets your needs and budget.

Do you feel comfortable that the security company is committed to protecting you, your family, or your business?

Some companies spend a lot of money on glitzy TV commercials and a lot of energy pushing their products. The best security companies invest their time and money in offering straight forward, no-nonsense fire alarm and burglar protection systems. So ask yourself if the company is really interested in you, or in its own advertising. At Advent, we strive to make our customers feel like part of our family.

Does the company focus on fire alarm and security systems?

Some companies install protection systems as a sideline along with entertainment systems, lighting, Internet and telephone systems. Reliable security systems are built upon the expertise of the company, as well as the quality of the equipment used. Choose a company with extensive expertise in burglar alarm and security systems. At Advent, security is all we do.

Will they be there when you need them?

You can get a sense of how responsive a security company is by how quickly they answer their phones when you call before you even have their system, and how well they answer your questions leading up to your choice of a company.

Is a security system really necessary?

The number of burglaries is on the rise especially during the daytime hours when you are not at home.  A home with an alarm system is a less likely target for burglars.  If an attempt is still made at your home or business, the alarm will sound and we will notify the proper authorities.

Is the alarm system hardwired or wireless?

Although traditionally Advent Security has installed hardwired components for most of its customers we can and do sometimes use wireless components as well.  The decision process is based on the design and construction of the home or business in addition to the preference of the customer.

How does the alarm system communicate with the central station?

Alarm systems require a phone line or communication device of some sort to allow the system to communicate with the Alarm Monitoring Station.  The options vary and most are compatible with the alarm system.  If you plan to switch phone providers it is imperative that you check with Advent first to insure that it is compatible.  You should also test the communication of the system before the phone/cable technician leaves your home.  If you plan to CANCEL your phone line, contact Advent to discuss the other options available.

Why isn’t the alarm system FREE?

Advent’s goal is to design and install an alarm system that will detect and /or deter a burglar from entering a home or business.  Although we have some low cost, cookie-cutter system packages, our security consultants are trained to go over your needs and custom design a system for a fair price.

How much does an Advent alarm system cost?

We custom design an alarm system based on each client’s life style and needs.  Typically a custom designed alarm system costs between $500 and $1000.

If I have an existing system, can Advent Security do the monitoring?

Advent has a vast knowledge of the equipment that has been used over the past 35 years, allowing us to reprogram, repair, and replace if necessary, your equipment so that it will communicate with our central station.

Can an alarm system at my home save me money?

YES, typically insurance companies give a 10 to 20% discount to homeowners that have a central station monitored alarm system.  The discount ranges due to the type of components you have installed such as smoke and temperature sensors.

Where is your central monitoring station located?

Our U.L. listed central monitoring station is located at a secure location in Pennsylvania.  It is professionally staffed 24 hours a day 365 days a year.  We maintain the highest level of security as well as the U.L. required back up emergency generators.

What guarantees do you offer?

Advent Security offers a one year warranty on the parts and installation of the alarm system.  This is typically 9 more months than the manufacturers guarantee.

More questions?

At Advent Security, we’re here to help. Every day, we talk with prospective customers to help determine if we are the right company for you. We want to make sure that you have all the information you need. Call us today at 215-576-7111. When you choose Advent Security, your family becomes part of our family.

Request a Quote
  • This field is for validation purposes and should be left unchanged.