The monitoring of the alarm system is vital for complete security for your family and home or your employees and business. If an alarm is triggered at your home or business, a signal will be sent to our central monitoring station. Experienced operators will monitor your system day and night, alerting you to dangerous activity and dispatching the proper authorities to your site when needed. You will have peace of mind knowing that help is on the way.
Advent Security’s monitoring station is UL listed and provides monitoring year round – 24 hours a day, seven days a week. To ensure uninterrupted service, the facility has state-of-the-art backup power generators, and backup computer systems in case of an emergency. Our central station employees work around the clock to keep you safe.
When an alarm is triggered at your site:
- An alarm sounds, alerting you and possible intruders.
- An operator at the central monitoring station will receive an alert, notifying them to the type of problem.
- Usually, depending upon the type of alarm, they will contact you or your designated contact to verify the alarm.
- If it is an actual alarm or if they cannot reach you, the proper authorities will be dispatched and your emergency contacts will be notified.
Our central station does not use an automated attendant. If you need to call our central monitoring station, your call is answered by a trained operator who responds quickly and accurately to alarm signals. Our operators handle your requests in a professional and courteous manner.