Advent Security Corporation--Customer Survey

New Customers

Are you a new customer to Advent Security? Please use this survey to evaluate us so that we can improve our services and help all of our customers, new and old, to feel secure with Advent Security.

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NOTE: Items with a "*" are required.

First & Last Name:*
Account Number:*
E-Mail:
Phone Number:

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Sales Department

Was your sales appointment conveniently scheduled?
Was your sales person on time for your appointment?
Was the sales person responsive to your questions?
How would you rate the overall sales presentation?
Additional Comments about our Sales Department:  

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Service Department

Was the installation crew neatly attired?
How would you rate the attitude of the crew?
How would you rate their workmanship?
Additional Comments about the Installation and/or Crew:

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General Information

 

What other Security Companies did you interview?
 
 
Why did you choose Advent Security? Price of Installation
  Price of Monitoring
  Wanted a Local Company
  Reputation of Advent
  Wanted own Equipment
  Custom Design of System
  Builder prewired System
  Non-proprietary equipment
  Other
Does the system perform up to your expectations?
If NO, please explain:  
Were our window decals and lawn signs properly installed?
How would you rate your overall experience with Advent?
We value your opinion. Please feel free to share any comments or concerns about Advent Security:

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References

Occasionally a perspective client will ask for a reference. May we use your name?
If YES, can they contact you with any questions?